Dependable and Trusted Communications

Do I Need A Basic Business Call Reporting Package?

All new Mitel phone systems come with a basic business call reporting software package for no additional charge. Our Mitel Reporting System comes standard with one automatic email reporting capability.

Knowing call volume changes can help you make important business decisions.

Scenario: Julie owns a furniture store and she just started a new and expensive billboard advertising campaign. After the first month, Julie receives an automatic email report about all new calls transferred to sales reps. Julie can see that her incoming call volume has tripled. She also can see based on the caller ID numbers which areas the billboard advertising is affective and which areas are not. Julie changes her billboard advertising locations to areas where she is selling to the most.

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