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Scenario: |
Tom sells office furniture and he has 100 employees with 10 sales reps. Tom’s clients used to get busy signals because they would return calls from the bottom of the roller group while other people in Tom’s office were on active calls. Tom setup 10 phone numbers for his 10 sales people and he utilized Mitel’s cell phone integration with the one call sales process recommended by Kapp. He uses a PRI T1 and a Mitel VoIP system. Tom stopped his busy signal problems and he increased sales 15% because his sales people stopped missing calls. |