Dependable and Trusted Communications

Would you run your web site without being able to obtain data on how many unique visits you receive, how long people stay, and where they go after they arrive? No! So, why would you accept anything less with your phone system?

Mitel® Business Dashboard gives you both a complete real-time and historical view of what is happening on your Mitel communications system so that you can:

  • Optimize your use of both employees and system resources
  • Measure customer response to marketing and sales campaigns
  • Monitor employee performance and identify opportunities for areas of improvement
  • Identify opportunities for cost savings

Understand the Full Picture

How many people called your business yesterday and hung up or got a busy signal? Might they have then called your competitor? Mitel Business Dashboard gives you a complete cradle-to-grave view of every internal and external call on your Mitel phone system. You can view the historical reports or real-time activity within your entire business, or focus on a specific department, team, or even an individual employee. This information enables you to identify business trends in calling patterns and performance to ensure you are capturing every opportunity to connect with your customers and suppliers while lowering your communications costs.